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Graham Sutcliffe avatar image
Graham Sutcliffe asked

MortgageBot Application Import TENANT_ROUTE_NOT_FOUND

Our app has been promoted to production and our client has given consent and everything looks good in our setup. Our first test against UAT however returned the a 502 Bad Gateway error with the following headers:

Content-Length: 0
ff-apim-reason: TENANT_ROUTE_NOT_FOUND
ff-app-id: 271fe49f-3090-46ab-9ddf-5ffb6dd6feac
ff-tenant-id: riafcu23277-uat
ff-tenant-flavour: UAT
ff-trace-id: ee98986e5cd543ee9c3f24ad0ecc6c0f
Date: Wed, 17 Nov 2021 21:40:19 GMT
Strict-Transport-Security: max-age=31536000; includeSubDomains"

I'm assuming that `TENANT_ROUTE_NOT_FOUND` means there is a configuration issue of some kind. We would like to get this operational or figure out what steps need to be taken. Thank you.

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1 Answer

Radu Cristian Ilina B2E avatar image
Radu Cristian Ilina B2E answered

Dear client,

After analyzing the logs for your tenant, we have found that two APIs were not included in the configuration of the attached back-end instance.
The issue has been fixed and your requests should be working as expected.

Could you please let us know if this issue still persists?

Best regards,
Radu

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Graham Sutcliffe avatar image Graham Sutcliffe ·
Thank you. The route error went away.
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