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Graham Sutcliffe avatar image
Graham Sutcliffe asked

Mortgage Application Import Sandbox returns 500

I have not tested against the Sandbox in about a week, but all my tests going against the Sandbox today have failed. I've tried previous payloads in my Postman history that have worked, but everything is returning a 500 Internal Server error.

The OAuth2 token is generated successfully and can be used to pull from the Sandbox using the iLAD Export. Below is the return body and header trace. Let me know if there is additional information I need to provide to get this solved. Thanks.

{

"title": "An error occurred, please try again later.",

"status": 500,

"traceId": "0HMDEU62I9KFI:0000000D"

}


ff-trace-id: ddf4d0c8bed745d5aaff1161782e66c4


API - Lending
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5 Answers

Annie Fu B2E avatar image
Annie Fu B2E answered

Hi Graham,

I just tested API Mortgage Application Import and got same 500 error. I will report the issue and provide an update as soon as possible.

Best Regards,
Annie Fu

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Annie Fu B2E avatar image
Annie Fu B2E answered

Hi Graham,

The API is working now, please try again.
Please let us know if you still have problems.

Best Regards,
Annie Fu

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Graham Sutcliffe avatar image Graham Sutcliffe commented ·

I ran a test and confirmed it is working. Thanks.

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Ivan Oliveras avatar image
Ivan Oliveras answered

Hi, we have the same problem. "TraceId: 0HMDEU625VJOG:00000004"

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Ivan Oliveras avatar image
Ivan Oliveras answered

{

"title": "An error occurred, please try again later.",

"status": 500,

"traceId": "0HMDEU621241P:00000003"

}

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Annie Fu B2E avatar image Annie Fu B2E commented ·

Hi Ivan,

I just ran a test and it completed successfully.
May I confirm if you changed anything in the body of the postman collection? Could you please share the ff-trace-id for further investigation?

Best Regards,
Annie Fu

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Ivan Oliveras avatar image Ivan Oliveras Annie Fu B2E commented ·
Let me check.
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Ivan Oliveras avatar image Ivan Oliveras Annie Fu B2E commented ·

ff-trace-id: 20b143d1f17a4fe5aa5330c77b66f9d3

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Ivan Oliveras avatar image Ivan Oliveras Annie Fu B2E commented ·
Hi, do you see the problem?
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Annie Fu B2E avatar image Annie Fu B2E Ivan Oliveras commented ·
Hi Ivan,

The issue should be resolved, please try again. Thanks.

Best Regards,

Annie Fu

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Ivan Oliveras avatar image
Ivan Oliveras answered

Ok, let me check.

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