question

Graham Sutcliffe avatar image
Graham Sutcliffe asked

Need reason for error on Mortgage Application Import Sandbox

Trying to determine the problem with a certain application being sent to the Sandbox API. Here are the response details:


{

"title": "An error occurred, please try again later.",

"status": 500,

"traceId": "0HMDEU62BDULU:00000001"

}


ff-trace-id: 28f10e3f6f854bb6936c8ed6404ce9ea

API - Lending
1 comment
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Hi Graham,

We had a change that went live that was causing this error. We confirmed with development that a fix rolled last Wednesday night and can confirm that there have been successful submissions with no errors. Please retry. Thanks.

Best Regards,
Annie Fu

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1 Answer

Annie Fu B2E avatar image
Annie Fu B2E answered

Hi Graham,

Could you please share the body of the request? I will forward this problem to our MortgageBot team. I will update once I have feedback from the team. Thanks.

Best Regards,
Annie Fu


10 |600

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.