question

sergio.peleato.sergiopeleato avatar image
sergio.peleato.sergiopeleato asked

When trying to invoke the APIs I'm getting a 500 error code.

I'm trying to go through the Postman hello world tutorial and whenever I try to connect to the APIs, I'm obtaining the token correclty, but when sending the query I'm getting the following response:

{

"statusCode": 500,

"message": "Internal server error",

"activityId": "dba165bd-ca7e-46ad-b443-5c8000d45bec"

}

Is this a temporary issue? This has been going on for a few days now. When will the service be available again?


Thanks

loaniq
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

4 Answers

Dawid Rampalski avatar image
Dawid Rampalski answered

Hello,

we are sorry that this situation occurred.

Please take a look at the below statement for more details:

https://www.finastra.com/statement-ceo-finastra

We will provide more information, specifically relating to FusionFabric.cloud, as soon as we can.

Best Regards,

Dawid Rampalski

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Laurent Chollet avatar image
Laurent Chollet answered

Hi Sergio,

please provide the API name you are trying to test, indeed some sandboxes are up, others not.

Also you told you could get a token, is it following an authorization code grant flow ?

thkd

Laurent

2 comments
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Francois Lasne avatar image Francois Lasne ♦♦ commented ·

according to the activityId the attempt was on LoanIQ pastDue date API

0 Likes 0 ·
Laurent Chollet avatar image Laurent Chollet ♦♦ Francois Lasne ♦♦ commented ·

this API is B2E, hence it means Sergio could get token using authorization code grant flow.

@sergio.peleato.sergiopeleato what was the reason you could not get a valid token mentioned here?

https://community.fusionfabric.cloud/questions/956/we-cannot-get-autheticated-through-our-ruby-app.html

0 Likes 0 ·
Szymon Patacz avatar image
Szymon Patacz answered

Hello Sergio,

The Fusion Loan IQ sandbox is not yet operational, but we are working to bring it back online safely and securely.

Once the API is up we will update the status in this thread.

Best Regards,

Szymon

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Dawid Rampalski avatar image
Dawid Rampalski answered

Hello,

We would like to update you - the Loan IQ sandboxes have been safely and securely brought back online. The APIs you wish to use should be working as normal now. Please let us know if you have any difficulty thile using the APIs and we will look into this for you. Many thanks for your patience and support with this matter.

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.